Frequently Asked Questions

General Information

AI Escape is a fun and interactive live escape room experience ideal for family and friends. Each of our games will immerse you into a different adventure where you and your team will need to use your team work, wisdom and logical deduction skills to unravel the secrets and mysteries hidden within.

A unique activity that will create valuable and funny memories for you and your friends.

Our games have also been designed to enhance creativity, teamwork, communication, time management and problem solving skills. Who said training and self-development was boring?

An escape game or live room escape is a group activity where you and your team are locked inside a series of rooms with the aim of solving the riddles, puzzles and challenges inside to escape within a set time limit.

By bringing art, science and technology together, each of our games will immerse you into a story where you and your team will have to apply logical deduction and outside the box thinking to break and decipher the codes and unravel the secrets lying inside each theme.

Are you ready to bring the James Bond and Sherlock Holmes within you? Come and accept the challenge. Do you have what it takes to escape in time?

Being escape room enthusiasts ourselves, we have paid extra attention to ensure that all the clues, hints and puzzles are in line with each story. Before you start the game, one of our friendly staff will brief you on your mission and set the mood to get you going. To maximise the experience we have also integrated technology and special effects to create an immersive atmosphere in our games.

For the best experience we recommend playing as teams of 3-5. However, only under unique circumstances and  for a special events such as a birthday or stag/hen do, we can accept 6 players for MAD.

Due to the difficulty of the games, the rooms are rated +16. Younger players will be allowed only if the large part of the team are adults.

No expertise is needed. You don’t need to be Popeye or a math genius to solve the puzzles. Our puzzles only require analytical and logical deduction and no outside knowledge is necessary. In addition, each group will be hosted by its own game master who will be monitoring your progress and provide extra hints if needed.

Managing Bookings

Yes. If you are visiting us for a special occasion such as a birthday, stag/hen do or even for a proposal, please let us know in advance. We’ll try our best to make your experience even more special.

You can bring extra people on the day as long as you don’t exceed the maximum team size for the game. The price difference can be paid upon arrival. Please let us know if you have additional players as soon as possible.

No cancellations or refunds are allowed once a session is booked, however you are able to reschedule free of charge 3 days in advance. For shorter notice, additional charges may apply. Please contact us as soon as possible if you need to reschedule.

You are more than welcome to checkout the venue. However, if you intend to play we recommend you to book online or call us in advance to confirm availability.

Getting to AI Escape

We welcome visitors with disabilities and our staff will do everything practical and reasonable to provide visitors with a positive experience. However please keep in mind that, due to structural limitations, there is no wheelchair access. For more information please refer to our access statement.

We are 6 minutes walking distance from Bermondsey Tube Station (Jubilee Line). There are also bus stations nearby at Jamaica Rd (Bermondsey Stop) and Southwark Park Rd (Anchor Street Stop). For more details please check our Contact Us page.

There is on street parking in both Clements and Drummond Rd as well as pay by phone parking in the business complex we are located in.